Network management comes in two forms: you can do it with tools we provide, or we can do it for you. There is also a combination of both.
Our Eyes on your Network
You depend on your network to perform at its peak. How often have you wanted to send an important email only to find that the email server was down? How often have you wanted to access important client information, but the database or file was inaccessible? To prevent this, NetSurety Real-Time enables us to keep an eye on your network in real time, watching for signs that the network needs attention.
Real-Time Network Health Monitoring
We will know the health of your critical network devices and applications, such as your email, Internet connection, and servers.
Remote Diagnosis and Resolution
The same tools that allow us to monitor your network will allow us to access it remotely to diagnose and resolve issues, so that you can get back to business as quickly as possible.
At the first sign of trouble, we will inform you of the issue. You can also pre-arrange for our technicians to automatically begin the remediation process on critical devices. In many cases you’ll never know there was a failure until after we have fixed it!
Network Performance Visibility
Monthly reports will let you know how your network is performing, and provide guidance for improvements.
Your Eyes on Your Network
We can help you build your own network management solution. Each of our Partners offers their own set of products that allow you to maximize the value of their features. They all provide SNMP access into their device for use with more general network management products. As your technology partner, we always make sure to understand how you want to manage the products we install. We can give you access to the same tools we use for NetSurety Real-Time for you to monitor your network directly.
Peace of Mind: Let us be your network watchdog, allowing you to focus on revenue-generating activities that are core to your business and leave the fire-fighting to us.
Higher Levels of Employee Productivity: By allowing us to watch your network, we will reduce the business impact of IT failure by shortening the mean time from failure to issue resolution.
Cost Savings: Monitoring and remote access will allow us to more quickly determine the root cause of any network issue, reducing the total time to get your network back in proper operating condition.
Making Your ISP Accountable: Because we can monitor your Internet connection, we can provide reporting of the actual delivery of such services – all designed to ensure you are receiving the level of service you are paying for.
Access to a Wealth of IT Expertise and Experience: Our staff has over 30 years of combined experience and is accredited by Cisco, Microsoft, Novell, Dell, Juniper, Nortel, Mitel, APC, Blue Coat, Adtran, and others.
We Can We Do