As a result of our significant growth in Avaya sales in 2010, SunTel Services became an Avaya Connect Gold partner in January 2011. However, achieving the Avaya Connect Gold partner level involves far more than simply having a large volume of sales. It demonstrates that our technical staff has a high level of training, certification, and experience in designing, installing, and maintaining Avaya products. It also shows that our business and service processes meet or exceed Avaya’s comprehensive standards to ensure that our customers receive prompt and effective response to sales and service requests. SunTel Services is proud to be an Avaya Connect Gold partner and continues to be committed to a strong and ongoing relationship with Avaya in the future.

In order to stay competitive in the current economic climate, businesses need more than ever to increase employee efficiency productivity and responsiveness to their customers.

Avaya’s Aura Architecture now enables enterprises to unify disparate voice systems of ANY brand to communicate using a common IP-based WAN infrastructure using SIP – even if the legacy phone systems don’t support VoIP.